SwapPlus 48 months - ScannerSwapPlus service response time is 8h. Within the response time, the service provider is in contact with the customer to clarify the fault situation. Maintenance work is carried out as a replacement of equipment with a new or similar equipment. The device may also be a corresponding repaired replacement device. The replacement device will be delivered to the customer within four (4) working days after the service provider has contacted the customer.
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